Our Commitment
Privacy Policy
Last updated: November 14, 2025
Introduction
Welcome to Mystivas. We are committed to protecting your privacy and handling your data in an open and transparent manner. This privacy policy sets out how we collect, use, and protect any information that you give us when you use our websites and mobile applications (collectively, "Services").
What Data We Collect
We may collect the following information: 1) Personally Identifiable Information: Name, email address, and contact information when you create an account or contact support. 2) Application-Specific Data: For services like StarVedic, we collect birth date, time, and place of birth, which is necessary to perform astrological calculations. 3) Usage Data: We collect anonymous data about your interaction with our Services to help us improve user experience. This includes session information, access times, and IP addresses.
How We Use Your Data
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: 1) To provide the core functionality of our Services (e.g., generating astrological charts in StarVedic). 2) For internal record keeping and account management. 3) To improve our products and services. 4) To respond to your support requests and inquiries.
The "Never Shared" Clause
This is our non-negotiable promise to you: We will never share, sell, rent, or trade your personal, identifiable data with any third parties for marketing or any other purposes. Your birth data and personal information are used solely for the purpose of providing and improving the Mystivas services you use.
Data Security
We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. All data is transmitted over secure SSL connections and stored in encrypted databases.
Your Control Over Your Information
You have the right to request details of personal information which we hold about you. You may also request that we delete your account and all associated personal data. To make such a request, please contact us at support@mystivas.com.
Changes to This Policy
We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes.